Man Discovers Worms in Amul Buttermilk
The use of food delivery apps has surged recently due to the convenience they offer in our fast-paced lives. However, issues like poor quality, late or wrong deliveries, and misplaced items have also been on the rise. A recent incident has raised significant concerns about the food service industry.
Man Discovers Worms in Amul Buttermilk
Gajender Yadav, a customer who ordered Amul high-protein buttermilk online, took to social media platform X to share his shocking discovery of live worms in the carton. “Stop buying products from @Amul_Coop website. Hey Amul, you have sent us WORMS along with your high-protein buttermilk. I am writing to express my deep dissatisfaction after discovering worms in the buttermilk I purchased recently,” Yadav wrote, along with photos and videos as evidence.
Man Discovers Worms in Amul Buttermilk
The video showed white worms crawling on the carton, and the accompanying picture displayed the rotten milk he received. “Almost half of the packets were opened/torn, and the buttermilk was already rotten. An extremely bad smell was coming from the buttermilk,” Yadav added in a subsequent post, urging Amul to take immediate action.
Man Discovers Worms in Amul Buttermilk
Yadav also posted screenshots of an email he sent to Amul, demanding that they collect the evidence for testing. “I don’t want any false accusations from @Amul_Coop later,” he stated.
In an update, Yadav mentioned that Amul had apologised for the incident. He noted that Amul’s Kanpur branch was sending someone to resolve the issue and promised a refund. They also offered to replace the product, but Yadav declined and was asked to dispose of the infested boxes.
Man Discovers Worms in Amul Buttermilk
Yadav shared that he received a call from Amul’s Gujarat Head Office. “They are SORRY FOR THE INCIDENT. They have checked the timeline and, as per them, this happened because of a delay from their logistics team/partner. They have assured me that they are taking this incident very seriously,” he wrote.
Man Discovers Worms in Amul Buttermilk
He also advised Amul to ensure dairy products are delivered within three days, emphasising that delays harm the brand’s reputation. Amul promised to pass on the feedback and work on improving their delivery process.
